PRIVACY POLICY &
HIPAA NOTICE.
OVERVIEW
Fast Track Medical Care ("we," "us," or "our") is a locally owned urgent care clinic located at 353 Northside Drive, Valdosta, Georgia 31602. We are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at FastTrackMedicalCare.com or interact with us as a patient. It also includes our Notice of Privacy Practices as required by the Health Insurance Portability and Accountability Act (HIPAA).
By using our website or becoming a patient, you agree to the terms described in this policy. If you do not agree, please discontinue use of our website and services.
INFORMATION WE COLLECT
Information You Provide Directly
When you interact with our website or visit our clinic, you may provide us with:
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
This information is collected through standard web technologies including cookies, web beacons, and analytics tools. See our Cookies & Tracking section for more detail.
When you interact with our website or visit our clinic, you may provide us with:
- Contact information — name, phone number, email address, mailing address
- Appointment or inquiry information — reason for visit, preferred times, messages sent through contact forms
- Insurance information — insurance provider, member ID, group number
- Payment information — credit/debit card details (processed securely through our payment processor; we do not store full card numbers)
- Protected Health Information (PHI) — medical history, symptoms, diagnoses, treatment records, and other health-related information provided during your care
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and browser cookies
This information is collected through standard web technologies including cookies, web beacons, and analytics tools. See our Cookies & Tracking section for more detail.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
We will not use your personal information for purposes incompatible with those described above without your consent.
- To provide medical care — diagnosing, treating, and managing your health conditions
- To process payments — billing your insurance provider or processing self-pay transactions
- To communicate with you — responding to inquiries, appointment confirmations, follow-up care instructions
- To improve our website and services — analyzing usage patterns to enhance the patient experience
- To comply with legal obligations — maintaining medical records as required by Georgia law and federal regulations, responding to lawful requests from government authorities
- To protect health and safety — preventing fraud, abuse, or threats to the safety of our patients or staff
We will not use your personal information for purposes incompatible with those described above without your consent.
SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information only in the following circumstances:
With Healthcare Partners
We may share your protected health information with other healthcare providers, specialists, laboratories, pharmacies, or hospitals involved in your treatment — only to the extent necessary for your care.
With Insurance Companies & Payers
We share necessary information with your insurance company for the purpose of processing claims, verifying coverage, and obtaining payment for services rendered.
With Service Providers
We work with trusted third-party vendors (such as electronic health record systems, billing processors, and website hosting providers) who assist us in operating our business. These vendors are contractually required to protect your information and may only use it as directed by us.
As Required by Law
We may disclose your information to comply with applicable laws, regulations, court orders, or lawful government requests — including mandatory reporting obligations under Georgia public health law.
With Your Consent
We may share your information for any other purpose with your explicit written consent.
With Healthcare Partners
We may share your protected health information with other healthcare providers, specialists, laboratories, pharmacies, or hospitals involved in your treatment — only to the extent necessary for your care.
With Insurance Companies & Payers
We share necessary information with your insurance company for the purpose of processing claims, verifying coverage, and obtaining payment for services rendered.
With Service Providers
We work with trusted third-party vendors (such as electronic health record systems, billing processors, and website hosting providers) who assist us in operating our business. These vendors are contractually required to protect your information and may only use it as directed by us.
As Required by Law
We may disclose your information to comply with applicable laws, regulations, court orders, or lawful government requests — including mandatory reporting obligations under Georgia public health law.
With Your Consent
We may share your information for any other purpose with your explicit written consent.
COOKIES & TRACKING TECHNOLOGIES
We do not sell your personal information. We may share your information only in the following circumstances:
With Healthcare Partners
We may share your protected health information with other healthcare providers, specialists, laboratories, pharmacies, or hospitals involved in your treatment — only to the extent necessary for your care.
With Insurance Companies & Payers
We share necessary information with your insurance company for the purpose of processing claims, verifying coverage, and obtaining payment for services rendered.
With Service Providers
We work with trusted third-party vendors (such as electronic health record systems, billing processors, and website hosting providers) who assist us in operating our business. These vendors are contractually required to protect your information and may only use it as directed by us.
As Required by Law
We may disclose your information to comply with applicable laws, regulations, court orders, or lawful government requests — including mandatory reporting obligations under Georgia public health law.
With Your Consent
We may share your information for any other purpose with your explicit written consent.
With Healthcare Partners
We may share your protected health information with other healthcare providers, specialists, laboratories, pharmacies, or hospitals involved in your treatment — only to the extent necessary for your care.
With Insurance Companies & Payers
We share necessary information with your insurance company for the purpose of processing claims, verifying coverage, and obtaining payment for services rendered.
With Service Providers
We work with trusted third-party vendors (such as electronic health record systems, billing processors, and website hosting providers) who assist us in operating our business. These vendors are contractually required to protect your information and may only use it as directed by us.
As Required by Law
We may disclose your information to comply with applicable laws, regulations, court orders, or lawful government requests — including mandatory reporting obligations under Georgia public health law.
With Your Consent
We may share your information for any other purpose with your explicit written consent.
HIPAA NOTICE OF PRIVACY PRACTICES
Your Health Information Rights Under HIPAA
Fast Track Medical Care is required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this notice of our legal duties and privacy practices, and notify you in the event of a breach of your unsecured PHI.
We are required to follow the terms of this notice. We reserve the right to change our privacy practices and make the new practices effective for all PHI we maintain. If we make a material change, we will post the updated notice on our website and make it available at our clinic.
What Is Protected Health Information (PHI)?
PHI includes any information we create or receive about your past, present, or future health condition; the provision of healthcare to you; or payment for healthcare services — when that information can be used to identify you.
How We May Use and Disclose Your PHI
Without your authorization, we may use and disclose your PHI for the following purposes:
Any use or disclosure of your PHI beyond those listed above requires your written authorization. You may revoke that authorization at any time in writing, except where we have already taken action based on it.
Fast Track Medical Care is required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this notice of our legal duties and privacy practices, and notify you in the event of a breach of your unsecured PHI.
We are required to follow the terms of this notice. We reserve the right to change our privacy practices and make the new practices effective for all PHI we maintain. If we make a material change, we will post the updated notice on our website and make it available at our clinic.
What Is Protected Health Information (PHI)?
PHI includes any information we create or receive about your past, present, or future health condition; the provision of healthcare to you; or payment for healthcare services — when that information can be used to identify you.
How We May Use and Disclose Your PHI
Without your authorization, we may use and disclose your PHI for the following purposes:
- Treatment — sharing information with physicians, nurses, or other providers involved in your care
- Payment — billing your insurance company or processing payment for services
- Healthcare operations — quality improvement, staff training, audits, and administrative functions
- Public health activities — reporting communicable diseases, vital statistics, or adverse events as required by law
- Law enforcement — responding to court orders, warrants, or lawful requests from law enforcement agencies
- Emergency situations — disclosing information to prevent serious threats to health or safety
- Workers' compensation — as authorized by and to the extent necessary to comply with workers' compensation laws
Any use or disclosure of your PHI beyond those listed above requires your written authorization. You may revoke that authorization at any time in writing, except where we have already taken action based on it.
YOUR RIGHTS
You have the following rights regarding your personal information and protected health information:
Right to Access
You may request a copy of your medical records and other personal information we hold about you.
Right to Amend
You may request corrections to inaccurate or incomplete information in your medical record.
Right to Restrict
You may request restrictions on how we use or disclose your PHI, though we are not always required to agree.
Right to Confidential Communications
You may request that we contact you in a specific way (e.g., only by phone or only at a certain address).
Right to an Accounting
You may request a list of certain disclosures we have made of your PHI in the past six years.
Right to File a Complaint
You may file a complaint with us or with the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us in writing using the contact information at the bottom of this page. We will not retaliate against you for filing a complaint or exercising your rights.
Right to Access
You may request a copy of your medical records and other personal information we hold about you.
Right to Amend
You may request corrections to inaccurate or incomplete information in your medical record.
Right to Restrict
You may request restrictions on how we use or disclose your PHI, though we are not always required to agree.
Right to Confidential Communications
You may request that we contact you in a specific way (e.g., only by phone or only at a certain address).
Right to an Accounting
You may request a list of certain disclosures we have made of your PHI in the past six years.
Right to File a Complaint
You may file a complaint with us or with the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us in writing using the contact information at the bottom of this page. We will not retaliate against you for filing a complaint or exercising your rights.
CHILDREN'S PRIVACY
We provide medical care to patients of all ages, including minors. When a patient is under 18 years of age, a parent or legal guardian must authorize treatment (except in limited circumstances permitted by Georgia law, such as emergency care).
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
Medical records for minor patients are handled in accordance with Georgia law regarding parental access rights and the privacy of minors' health information.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
Medical records for minor patients are handled in accordance with Georgia law regarding parental access rights and the privacy of minors' health information.
DATA SECURITY
We implement appropriate administrative, technical, and physical safeguards to protect your personal information and PHI against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take the security of your information seriously, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting your unsecured PHI, we will notify you as required by HIPAA's Breach Notification Rule.
- Secure, HIPAA-compliant electronic health record (EHR) systems
- Encrypted data transmission (SSL/TLS) on our website
- Restricted access to PHI on a need-to-know basis
- Staff training on HIPAA privacy and security requirements
- Regular security risk assessments
While we take the security of your information seriously, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting your unsecured PHI, we will notify you as required by HIPAA's Breach Notification Rule.
CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and post a notice on our website. For significant changes affecting how we handle your PHI, we will provide additional notice as required by HIPAA.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
